Zapp!: The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction William C. Byham

ISBN: 9780962348310

Published:

Paperback

212 pages


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Zapp!: The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction  by  William C. Byham

Zapp!: The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction by William C. Byham
| Paperback | PDF, EPUB, FB2, DjVu, audiobook, mp3, ZIP | 212 pages | ISBN: 9780962348310 | 5.11 Mb

Most managers know that revitalization in their companies must occur from the ground up. But how can you get that message to your employees without applying the kind of pressure that makes them even less productive? Empowerment is the answer, andMoreMost managers know that revitalization in their companies must occur from the ground up.

But how can you get that message to your employees without applying the kind of pressure that makes them even less productive? Empowerment is the answer, and its easier to achieve than you may think. In this motivating book you will find specific strategies designed to help you empower your employees daily.

More concrete than other works on participative management, Zapp! shows you how to encourage responsibility, acknowledgment, and creativity so that employees feel that they own their jobs. With hands-on examples, you will learn the basics that allow you to use this principle in every situation, from large meetings to one-on-one conversations to formal evaluations, and really get results. Best of all, you can use the techniques in Zapp! to pursue any number of business goals, whether youre trying to increase productivity, improve customer service, or innovate faster than the competition.

Its all here, in an accessible guide for the successful managers of tomorrow.



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